Monthly Archives: December 2019

Public services back online

Our Mantis bugtracker is back online, email announcements are running, and we are able to build new ArcaOS images for immediate delivery.

There is still work to be done, but for customers and subscribers, things should be back to normal.

Thanks to everyone for being patient and supportive through this trying time.

We are currently experiencing server issues

Our sincere apologies to anyone attempting to access our bug tracker or waiting for email from the store. We suffered a server hardware failure overnight and are working diligently to restore services.

No email is flowing, so no new order notifications are being sent, however, it is still possible to place orders and to download some content. Renewing subscriptions is still possible, though as with all other orders, email delivery of receipts will be delayed.

If you have placed an order for a new ArcaOS license or have requested a fresh download, those ISO builds will be delayed until services are available.