Tag Archives: customer relations

Warpstock 2018, Calgary

Arca Noae at Warpstock 2018 in Calgary…and an ArcaOS Sale

This year’s Warpstock event is scheduled for September 14-16 in Calgary, Alberta, Canada.There will be several sessions devoted to getting the most out of ArcaOS and OS/2, in general.

To celebrate this year’s event, Arca Noae will be running a sale on ArcaOS personal and commercial licenses for the duration of Warpstock, Friday through Sunday. This is a great time to get in on this fresh and exciting OS/2 release or to pick up additional licenses for more stations. ArcaOS 5.0.3 was recently released, and the first beta for 5.0.4 is already in testing. Version 5.1 is scheduled for release in 2019, with a host of new features planned, including NLVs for several popular languages.

More information about Warpstock, its history, past speakers and presentations, and this year’s event may be found on the Warpstock site.

If you can’t join us in Calgary, be sure to watch the live feed on the WarpEvents page on YouTube.

Once there, locate the WarpStock 2018 Live Stream URL.

Users with OS/2 can watch the stream in two ways:

  1. Firefox with Flash pointing to the WarpEvents site; or
  2. Grab the YouTube URL and play it in VLC (preferred; get the latest VLC, ported by KO Myung-Hun, from Hobbes).

To ask questions during the live event, use the #netlabs channel on IRC.

There will be up to date information on OS/2 World and the following social networks:

A Note about Third-Party Components in ArcaOS

You may be aware of the recent massive Equifax security breach and the Company’s explanation surrounding a vulnerability in Apache Struts (CVE-2017-5638) disclosed by US CERT in early March 2017. Some reports have implied that the company has somehow blamed Apache Software Foundation for the breach, specifically by not moving quickly enough to address the security flaw. Apache has responded to these allegations clearly and concisely. In light of this incident, we thought this a good opportunity to help provide some clarity concerning third-party work and open source components, in general, as they pertain to ArcaOS and Arca Noae’s position regarding their fitness for use, and who is ultimately responsible to maintain his or her or, in the case of enterprise use, its own systems.

Arca Noae includes several components in ArcaOS developed by reputable third parties, including IBM, Apple, and others. Some of these components are open source, as well, meaning that the code for compiling these components into machine-readable form is freely available to the public. Open source software is often more secure than proprietary software, by nature of the fact that many (sometimes thousands) of developers around the world contribute to the code. This (often massive) group effort allows such projects to react quickly when flaws are discovered, and to work to constantly monitor and maintain the software. However, whether proprietary or open source, Arca Noae may have no control whatsoever over these components, inherent flaws, or as-yet-undisclosed security issues.

It is Arca Noae’s position that each ArcaOS licensee (whether an individual or an enterprise) bears the sole responsibility to consider his or her or its own interests and security. While we do what is within the realm of reasonable possibility to stay abreast of current trends and vulnerability disclosures (CVEs), we cannot guarantee that all issues will be identified and/or reported to our users by us. Thus, best practices dictate that each user remain vigilant and aware of the connected ecosystem in which we live and to take steps to mitigate his or her or its own risks.

Arca Noae welcomes reports from our users of disclosed and non-disclosed vulnerabilities. While we normally encourage our users to avail themselves of our Mantis ticketing system to report issues, those of a sensitive nature (such as an as-yet-undisclosed or little-known security flaw in a bundled component) should be reported through our contact page.

We would also like to take this opportunity to remind all of our ArcaOS licensees that ArcaOS does not utilize telemetry of any kind to communicate with us. We firmly believe that when a user licenses a copy of ArcaOS, his or her or its data should remain on the system as directed by the user, shared only by the user, and with the user’s full knowledge and consent.

The next exciting update to ArcaOS 5.0 is in the making, too. Watch the Arca Noae blog for a release announcement in the coming weeks.

Warpstock 2017, Toronto, Ontario

Want to learn more about using ArcaOS? Come to Warpstock 2017 in Toronto!

Warpstock as an event has been around since 1997. Since its inception, the goal of Warpstock has been to educate and expose users to OS/2, its available software, and how to get the most out of the environment. In addition, Warpstock has always been a great venue for meeting developers and engineers involved with OS/2 and its derivative operating systems, including eComStation and ArcaOS.

This year’s Warpstock event is scheduled for September 8-10 in Toronto, Ontario, Canada. Several key members of the ArcaOS development team will be on hand to present, answer questions, and take suggestions to improve the operating system as we continue to move toward the 5.1 release, planned for later next year.

More information about Warpstock, its history, past speakers and presentations, and this year’s event may be found on Warpstock’s site: http://www.warpstock.org.

Come join us in Toronto!

ArcaOS 5.0: Full support for existing OS/2 applications

Still running a critical application on OS/2? Still have some old, musty Pentium III workstations humming along, and hoping that a power supply doesn’t fail or that the noisy 20GB IDE disk doesn’t develop a bad spot because the workstation can’t recognize anything bigger? Afraid to power it off for fear it won’t start again?

Perhaps it’s time to look at new – yes brand new – hardware for that application. Let’s face it, that app has been around this long because it works. It’s worked all these years just fine. The fact that the hardware is showing its age and the application continues to be useful (critical, in many cases) is a testament to the quality of the software. Why do away with a perfectly good application, just because the moving parts are wearing out?

ArcaOS 5.0 runs all of those great OS/2 applications just like OS/2. Why? Because at its core, ArcaOS 5.0 is OS/2. No emulation. No compatibility mode. Pure OS/2 Warp 4.52 – with updates, fixes, and modifications to be compatible with the latest multi-core and multi-processor hardware available. Replace that old Pentium III with an i5 or i7 or AMD multi-core system, 16 or 32GB of memory, and a 240GB SSD, or move an existing Pentium 4 with 1GB of memory, and a 250GB SATA 3 hard drive from something else. ArcaOS 5.0 has lean hardware requirements, but can take advantage of some of the latest technologies.

Why replace an entire PBX system because the OS/2 workstation which has been storing voicemail all these years is in need of replacement? (We’d call that an often forgotten, yet critical, application.) Move that software onto a new system running ArcaOS 5.0. Need help? Let our team of engineers have a look. We don’t just develop and license software, we design, implement, and manage it, as well.

Subscription Renewals

Subscription renewal discounts

Did you know that the value of your Arca Noae Drivers & Software Subscription grows year over year?

Renewals are subject to a 10% discount when ordered within a month of expiration. We’ve also implemented renewal reminder emails to make renewing your subscription easier. If you renewed by making another full purchase, we’ll be getting in touch to extend a credit voucher for your next order of anything in our store, including sponsoring.

The renewal discount applies to personal and commercial editions, and applies to the total number of subscriptions renewed.

If your original purchase was through one of our resellers, you should definitely order your renewal through the same channel. It may take a short while for all of our resellers to add the proper SKUs to their stores, so be sure to contact your vendor of choice to ask about renewal ordering if you have any questions or don’t see it listed.

If you are already an Arca Noae subscriber, thanks for your business. If you still haven’t felt the need, or for whatever reason have held off purchasing a subscription, we’d welcome the chance to prove the value of our subscription service to you.