Arca Noae
OS/2 support done by experts.

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Status update on web services

Thanks for everyone’s patience throughout this process!

We are pleased to announce that the upgrade of the main site has gone well, and all services hosted on the main site (the store, customer portals, wiki, FAQ, static pages, etc.) should all be working as expected.

That said, due to a major security enhancement introduced in the most recent versions of WordPress (which runs this site), when an existing user logs into the main site, his or her password will be rehashed, and all new users will have their passwords hashed using the new algorithm. This means that until we complete some other changes, once these new password hashes have been stored in the database, logging into the bug tracker will not be possible. This same issue impacts subscription RPM and WarpIN repositories.

As soon as we have addressed these latest security changes, we will post a follow-up here. In the interim, new ISO requests, support renewals, and downloads from the Download and Renewals Center should all be working as expected.

This entry last updated: July 8th, 2025 by Lewis Rosenthal

This entry was posted in Arca Noae, News, Website and tagged account, company, customer relations, security, shop, site, store, subscription on July 8, 2025 by Lewis Rosenthal.

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← Major website updates this afternoon

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