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Where do I download my subscription software?

Software packages included as part of an ArcaOS Support & Maintenance subscription are generally accessible from the ArcaOS Download Center. To access the ArcaOS Download Center:

  1. Visit your customer portal on the main Arca Noae website. If not logged in, you may do so when accessing the above link.
  2. From the navigation links on the left, select ArcaOS Download Center to view the list of your ArcaOS licenses and associated downloads.

Software packages included as part of the OS/2 & eCS Drivers & Software subscription content are generally accessible from the order details page for the active subscription. To access the order details page:

  1. Visit your customer portal on the main Arca Noae website. If not logged in, you may do so when accessing the above link.
  2. From the navigation links on the left, select Orders & Subscriptions to view the list of your orders.
  3. Select the order containing your original subscription order (a renewal order will include a link to take you to the original order, identified as: Access associated downloads here).
  4. Click the View button for the selected order to access the order details page.

Once on the order details page, your subscription packages will be available for download by clicking on each link.

Some other subscription content will be made available in our subscription YUM repository. This is an authenticated repository which may be added to your YUM configuration or to Arca Noae Package Manager. You will need your Arca Noae credentials handy when adding the repository to your configuration. See this wiki page for more information and refer to Arca Noae Package Manager‘s online help for guidance in adding the subscription repository to your configuration.

How do I burn my ArcaOS image to a DVD?

First, the ArcaOS image is delivered in a compressed format. It generally must be decompressed before burning to disc. See this wiki page for more information. The important thing to remember is that the compressed file cannot be directly burned, as this will not yield a bootable disc.

What’s the difference between personal and commercial levels of support?

Personal subscriptions and licenses entitle the holder to create support tickets in the bug tracker, and to access software updates. If a personal subscriber or licensee has a suggestion to make for a product enhancement, we will gladly listen to it. Support issues are handled on a best-effort basis, which means that resolving them may take anywhere from a few hours to a few months, depending upon how busy staff is supporting commercial subscribers and licensees.

Commercial subscribers and licensees, in contrast, receive prioritized support. This doesn’t always mean that problems will be resolved overnight, but efforts are first put into resolving issues reported by commercial subscribers and licensees, and when product enhancements are requested, these go to the top of the stack when we are considering where to expend our development efforts. In essence, commercial customers hold more sway, and their needs are always a priority for us, generally because we understand that mission-critical processes may be hanging in the balance, whereas personal subscribers and licensees should be using the software in non-business, and thus, non-critical environments.

Note also that the included term of support for some products may differ for personal vs commercial subscriptions. An example of this is ArcaOS, where the personal edition includes 6 months of technical support and updates, whereas the commercial edition includes one full year (12 months) of technical support and updates.

Does ArcaOS 5.0 (Blue Lion) include Lotus SmartSuite for OS/2 Warp?

No.

We do not have a license from IBM (who purchased Lotus Development Corporation) to resell or to otherwise incorporate Lotus SmartSuite in ArcaOS. In fact, IBM has discontinued support for SmartSuite on all platforms as of 2014. One of the primary goals of ArcaOS is to provide a supported solution for OS/2-based systems. Without developer support and without access to the code, we could not hope to achieve this goal.

SmartSuite for OS/2 Warp also lacks modern document import/export filters, such as those for recent (post-2000 or 2002) MS Office documents.

Our current recommendation is to consider Apache OpenOffice for OS/2, available through our technology partner, bww bitwiseworks, GmbH, which is easily installed in ArcaOS. Apache OpenOffice for OS/2 is current, supported, and capable of handling a wide array of modern document formats for importing and exporting, as well as direct creation of Adobe PDFs.

Of course, if you already have a license for Lotus SmartSuite for OS/2, there is no logistical reason why you could not simply install that under ArcaOS. You should check that your licensing for SmartSuite allows for such installation and use, however. In fact, all of your OS/2 and eComStation applications which run under Warp 4 and above should run just fine under ArcaOS (Blue Lion).

Does ArcaOS 5.0 (Blue Lion) include HPFS386?

In a word, no.

HPFS386 is very old, and has not seen any maintenance or support for many years. Arca Noae has not licensed this component from IBM for distribution in Blue Lion, and would not be able to support it, in any case.

The 16-bit HPFS driver should be sufficient for anyone needing access to HPFS volumes, and this also works well for removable media, such as USB sticks.

We recommend that anyone who has needs which go beyond the limits of HPFS in terms of large volumes look to JFS. Like HPFS386, JFS supports long filenames, extended attributes, bad block relocation, direct inode-level support for ACLs (access control lists), and very large cache sizes. The maximum volume size for JFS is 2TB, vs just 64GB for HPFS386 (and 16-bit HPFS). The maximum file size is also 2TB, with a theoretical maximum number of files per directory of 4 billion.

JFS supports ‘sparse files’ (this allows, for example, large database structures to be created, but consume only the physical space required by the data actually stored in them).

JFS is a journaliing filesystem, so transactions (reads, writes, deletions, creations, moves, etc.) are logged in a (separate) “journal.” In the case of a crash, this data is used to ensure the integrity of the stored data. Generally, this leads to shorter times spent checking a JFS volume for errors than on a non-journaling filesystem, such as HPFS386 (assuming the journal itself has not been damaged and is readable).

Traditional JFS data (non-bootable) volumes support dynamic volume expansion. On-line expansion of an existing volume simply involves adding partitions to the existing volume, and the filesystem is automatically expanded.

While JFS still lacks some of HPFS386’s advanced features, such as RAID-1 fault tolerance, it is modern, maintainable, and robust; a good match for today’s larger disk drives.

I’ve heard that ArcaOS (Blue Lion) includes an updated kernel. Can you tell me more about this?

In short, the last kernel (core of the operating system) for OS/2 had some remaining issues, several of which have been addressed in ArcaOS 5.0. Essentially, these issues involve running DOS windows, unloading modules which have been loaded into high memory, and some other areas affecting stability.

ArcaOS includes a new loader making it possible to run ArcaOS 5.0 on systems which might otherwise only see 512MB of memory instead of the full compliment of RAM installed. In addition, this new loader allows the configuration of memory above 4GB as a RAM disk and includes a handy utility for creating and managing such virtual disks.

Arca Noae is looking at additional ways of enhancing the OS/2 kernel, as well, so look for more improvements over time.

Can ArcaOS (Blue Lion) be used as a Windows replacement?

Generally, no.

ArcaOS (Blue Lion) is meant to be a replacement for an existing OS/2 or eComStation installation or where a customer desires to switch away from Windows, Linux, Mac, or some other platform. While Blue Lion fully supports running 16-bit MS Windows applications, we realize that these are becoming scarce, and that modern Windows apps are fully 32 or 64-bit (such as would run natively under Windows XP, Vista, 7, 8, or 10).

With the use of Odin32, ArcaOS has some limited ability to run select 32-bit Windows applications, and with the use of VirtualBox running on ArcaOS, it is possible to run an entirely virtualized modern Windows implementation, however neither of these solutions is a true replacement for Windows running on bare metal or on a dedicated hypervisor, such as VMWare.

It should also be noted that ArcaOS is a 32-bit operating system.

When will the next version of ArcaOS be available?

ArcaOS 5.0 shipped on May 15, 2017, with maintenance releases made available at varying intervals thereafter:

5.0.1 – July, 2017
5.0.2 – February, 2018
5.0.3 – August, 2018
5.0.4 – July, 2019
5.0.5 – June, 2020
5.0.6 – August, 2020
5.0.7 – December, 2021
5.0.8 – June, 2023

We anticipate a 5.1 release in 2023, with continuing 5.0.x releases for some time, as well as 5.1.x releases.

For prior release announcements, we recommend reviewing our archives.

License? I thought I owned the software!

You have purchased either a license to a particular application (program; driver; software title) or a subscription, which entitles you to download and access updates to one or more programs. Each application should be accompanied by its own license to use it under varying conditions. For example:

Ownership. You have no ownership rights in the Software. Rather, you have a license to use the Software as long as this License Agreement remains in full force and effect. Ownership of the Software, Documentation and all intellectual property rights therein shall remain at all times with Licensor. Any other use of the Software by any person, business, corporation, government organization, or any other entity is strictly forbidden and
is a violation of this License Agreement.

Thus, you have purchased the right to use the software, but you do not own it, and as such, may only legally use it in the manner specified in the license.