All systems are back online as of 5:00am EDT, following a blackout which began at approximately 2:25pm EDT, yesterday.
Power, fiber optic broadband, and even wireless communications were impacted by yesterday’s passing of Isaias, rendering even the best of contingency plans inadequate. We apologize for any inconvenience this may have caused.
Have a problem with a component you’ve downloaded or purchased from us? Feel free to open a support ticket in our dedicated Mantis BugTracker. Expert support is available, often from the developers themselves.
Once you create an account on our site, you may use the very same credentials to log into the ticketing system.
Be sure to select the appropriate project for the component for which you require assistance, and complete the form as best you can.