Tag Archives: workaround

[solved] Trouble registering for an account?

This is just a quick note to confirm that several hours ago we did indeed fix the issue causing the blank page on user registration.

If you continue to experience difficulties with your account, please do not hesitate to use our contact form or email us directly at webmeister [at] arcanoae [dot] com.

We apologize for any inconvenience which this may have caused.

Thanks again for visiting Arca Noae!

Trouble registering for an account?

We are aware of an issue on the site when registering for an account. Upon clicking the Register button on the My Account page, the user is greeted with a blank page. Rest assured, your account has been created, but a minor internal error has occurred, preventing the acknowledgment from displaying.

Simply click the Back button in your browser, and if prompted to re-send your previous post, click Yes or OK. The My Account page should redisplay, with a message that the account already exists. That indicates that the account has been created successfully (attempting to create an account which really does exist will immediately return the error and not a blank page).

If you continue to experience difficulties, please do not hesitate to use our contact form or email us directly at webmeister [at] arcanoae [dot] com.

We apologize for any inconvenience which this may cause, and are working to correct the problem.

Thanks again for visiting Arca Noae!