Category Archives: Subscriptions

Beware of used ArcaOS licenses offered for sale

Happy New Year!

Recently, we’ve become aware of several ArcaOS licenses being offered for sale on various platforms. This post is a reminder to check the validity of any used license before paying for it.

All ArcaOS licenses are generated by Arca Noae. If you order through one of our authorized resellers, that reseller places an order for your software with us, and we provide the custom ISO for you, registered to an account in your name.

While it is entirely permissible to transfer a license (see paragraph 9 of the ArcaOS End User License Agreement ), such a transfer must include a hard copy of the license and proof of entitlement. Proof of entitlement means some documentation to prove that the company or individual transferring the license does indeed have the right to do so (it must indeed be registered to that company or individual).

Upon transfer, the transferor must notify Arca Noae of the transfer and provide contact information for the transferee. Without this, it will not be possible to renew support for that ArcaOS license – including a late renewal.

It is worth noting also that only the ArcaOS license is transferable. Support is not. Thus, when an unsuspecting user purchases an existing ArcaOS license and he or she wants to access related downloads for updates or even request an updated ISO, a new ArcaOS Support & Maintenance subscription will be required. The cost of the used license plus new support may be far more than a new license with included support and the ability to renew that support at a discount.

If you are considering the purchase of a used ArcaOS license, be sure to ask for a copy of the registrant’s name, email address, and serial number, and contact us first so that we may be able to determine whether the license is, in fact, legitimate. If it’s not, it will not be valid for purchasing a Support & Maintenance subscription, so technical support, updates, discounted upgrades, and bug fixes will never be available.

Arca Noae PNG Icon Set version 2022-12-14 released

Dynamic Icons Arca Noae is pleased to announce a minor update to our PNG Icon Set included with ArcaOS, which is now available as part of the Support & Maintenance subscription for your ArcaOS product. Please log into your account and see your ArcaOS order details page to access your software.

Version 2022-12-14 includes a full set of Apache OpenOffice 4 icons, as well as the OS/2-specific QuickStart icon.

Icons in this set are released under LGPLv3, and include original and derived images from several sources.

If you are still running OS/2 and/or eComStation systems and haven’t yet moved up to ArcaOS, this is a great reason to do so now. If you’ve already made the switch, but haven’t renewed renewed your support subscription, this is also a good time. Not sure what’s coming next? Have a look at our product roadmap pages.

Dynamic Icons version 2.5.2.2 for ArcaOS released

Dynamic Icons, the latest spin on Sunny Icons from eCo Software, specifically enhanced and built for ArcaOS, has been updated to version 2.5.2.2, and is now available as part of the Support & Maintenance subscription for your ArcaOS product. Please log into your account and see your ArcaOS order details page to access your software.

Version 2.5.2.2 allows for dynamic text sizing in its dialogs and fixes folder details view settings.

ArcaOS Desktop updated to 1.0.15

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Arca Noae is pleased to announce the immediate availability of ArcaOS Desktop (ANXWP) 1.0.15 in English, German, Dutch, Spanish, Italian, Japanese, and Russian. This is a maintenance release containing bug-fixes and updates that have accumulated since the last release. The primary improvements include:

Desktop Properties notebooks

XFolder: Prevent doubled entries in the Background page’s File dropdown.
WPPgm/WPPgmFile: Prevent <Esc> from dismissing the Language tab dialog.

XCenter Widgets

Pulse: Fix spurious 100% CPU usage after a WPS restart.
Window List: Refactor/simplify button positioning and drawing.

Menus

Trash Can: Ensure the Open As default is correct.
XView: Display correct whitespace menus for root folders.

Startup and Shutdown

XStartup: Restart automatically after fixing the order of class-replacements.
XShutdown: Added an optional “XWP_ACPIDELAY=xxx” environment variable to change the default shutdown delay of 250ms.

Localization

Add translated strings in Font Folder and in a folder’s Details dialog.

See the Version Information topic of the ArcaOS Desktop Users Guide and Reference located in the Help Center for more details about this release.

Arca Noae would like to thank Rich Walsh for his work on maintaining and improving XWorkplace and ArcaOS Desktop.

If you have ArcaOS, this software is available for download from the Arca Noae website as part of the Support & Maintenance subscription for your ArcaOS product. Please log into your account and see your ArcaOS order details page to access your software.

If you are still running OS/2 and/or eComStation this is a great reason to consider moving up to ArcaOS. This update includes reserved features licensed for use exclusively with ArcaOS.

ArcaOS Desktop updated to 1.0.14

Dynamic Icons [Edit: Download links have been properly adjusted as of this writing, and should all be working. Apologies for any inconvenience.]

Arca Noae is pleased to announce the immediate availability of ArcaOS Desktop (ANXWP) 1.0.14 in English, German, Dutch, Spanish, Italian, Japanese, and Russian. This is a maintenance release containing bug-fixes and updates that have accumulated over the last year. The primary improvements include:

XShutdown

Power-off options have been simplified. The ACPI/APM shutdown option has been removed since the system always uses ACPI if it is available.
The shutdown sound which failed to play in Lite versions has now been restored.
The XShutdown dialog has been updated to suppress the list of BIOS-bootable partitions when booted in UEFI mode. It should also do a better job of handling situations where the data it collects from AirBoot is corrupt.

Folder Refresh

This feature has been completely rewritten to ensure that every filesystem update is reflected in the display within 1.5 seconds. The rewrite also fixes a bug where the code might try to delete a file that had been deleted then recreated.

Russian NLS (NEW)

Initial Russian language support has been provided by Yurii Zamotailo.

In addition, included is a minor update to Arca Noae Removable Media Monitor which suppresses attachment notifications (and subsequent failure messages) when USB floppy drives and some USB optical drives are plugged in.

See the Version Information topic of the ArcaOS Desktop Users Guide and Reference located in the Help Center for more details about this release.

If you are still running OS/2 and/or eComStation this is a great reason to consider moving up to ArcaOS. This update includes reserved features licensed for use exclusively with ArcaOS.

Subscription reminder notifications delayed

We recently became aware of an issue with our email reminders for subscription renewals which left a number of reminder messages unsent. These ultimately did go out, though some may have been too late to allow some customers to take advantage of early renewals.

If you had a subscription which came due for renewal between August 23 and September 22, and you subsequently renewed when you discovered your subscription had expired, thus missing the 10% early renewal discount, please contact Customer Service for an adjustment. Please also provide your order number when making your request.

We sincerely apologize for any inconvenience this issue may have caused.

ArcaOS 5.0.6 updates for 2020-11-14

Dynamic Icons Two packages included in ArcaOS 5.0.6 have been updated, and are now available as part of the Support & Maintenance subscription for your ArcaOS product. Please log into your account and see your ArcaOS order details page to access your software. Specifically, these are:

Archive Tool 1.04.0 (updated from 1.03.03)
DVD Tools 1.08.0 (updated from 1.07.01)

These packages include minor fixes and enhancements over their previous versions, and while recommended, are not considered critical updates. Each package displays a changelog during installation to make it easy to see what’s new.

These are eCo Software applications which utilize the eCo Software Runtime libraries. Updating these runtime packages is recommended for the best user experience. (These packages have been updated since the release of ArcaOS 5.0.6.)

More updates are on the way to the Support & Maintenance subscription channel as we continue our work on the next release of ArcaOS. Watch for more announcements right here.

Have a question? Be sure to read our FAQs

We’ve discussed the wealth of specific information available in our wiki pages in previous blog posts here and here, but there is still another resource available to get quick answers to “how do I…” and other questions: the Arca Noae FAQ.

Searching the FAQ is easy: just type one or more terms into the search box at the top. To browse questions and answers by category, select one of the available categories from the list, and scroll. Another way to search the entire Arca Noae website is to just use the site search box to the right of most pages.

If a FAQ answer has been helpful, please be sure to let us know by clicking the appropriate feedback link at the bottom.

If you happen to find something which doesn’t seem quite right (outdated or perhaps in need of further explanation), please drop us a note to let us know. If you have a suggestion for something to add, please tell us. We continually add questions as they are asked more frequently (hey, it’s a FAQ, after all), and we’ll be sure to consider any suggestions.

Just as the links to the wiki and the ticket system, the FAQ is available from the Support dropdown on the main menu.

Visited the Arca Noae wiki pages recently?

A few months ago, in another blog post, we discussed some things to do before opening a support ticket, including visiting the wiki pages to check for the latest technical and how-to information for your product.

These pages are regularly updated, so even if you’ve looked over them before, they’re worth a re-read.

Web searches are fine, but unfortunately, much of the available information pertaining to OS/2 is either dated or more specifically related to non-ArcaOS distributions or non-Arca Noae drivers. Your first, best place for information on Arca Noae products is right here.

If you happen to find something which doesn’t seem quite right (screenshots or directions outdated), please drop us a note to let us know. If you have a suggestion for something to add (a tip, how-to, or even a missing wiki), please tell us. We keep a running list of pages to update and add, and we’ll be sure to consider any requests we receive.

As always, and as frequently mentioned here, before opening a trouble ticket, be sure to check the wiki pages (self-help is often the best help).

ArcaOS 5.0.5 updates for 2020-06-26

Dynamic Icons One package included in ArcaOS 5.0.5 has been updated or refreshed today, and is now available as part of the Support & Maintenance subscription for your ArcaOS product. Please log into your account and see your ArcaOS order details page to access your software. Specifically, this is:

Network Adapters and Protocol Services (NAPS) 1.1.7 (refreshed)

The NAPS package shipped with ArcaOS 5.0.5 did not update the installed version properly. Fresh 5.0.5 installations did receive the correct binary, however. Minor updates to the online help have also been added in this packaging refresh. We recommend downloading and installing this package on all ArcaOS systems (new installs, updated systems, and those not-yet-updated) to set the package version correctly in the WarpIN database.

NAPS is a replacement for IBM’s MPTS utility to add, remove, and configure LAN adapters and networking protocols. NAPS is open source, licensed under GPLv3, with full source code available (see the NAPS wiki for more information).

Packages listed on the order details page as UPDATED are new or refreshed since the latest ArcaOS ISO release.

If you are still running OS/2 and/or eComStation systems and haven’t yet moved up to ArcaOS, this is a great reason to do so now. If you’ve already made the switch, but haven’t renewed your support subscription, this is also a good time. Not sure what’s coming next? Have a look at our product roadmap pages.