To address unanticipated changes forced upon us by functional components used by our website and online store, we have migrated the main Arca Noae site to a different server on our network. We hope this solves the most pressing issues regarding site availability, performance, and checkout completion.
Meanwhile, this migration brings with it some changes to procedures, namely, population of subscription content lists in the Download and Renewal Center. The new process will refresh content for all subscribers over a longer period of time vs on-demand download of fresh driver packages (as an example). The change should be fairly transparent to the end user (when a download link is displayed, it will be functional, as before), but note that there may be some delay between the announcement of new or updated content and downloads actually being listed. We are continuing to work to improve this feature.
For all those who have experienced difficulty with renewals, for a limited time, we have extended the normal grace period to one full year before the late renewal fee is applied. This should give everyone ample time to renew his or her ArcaOS Support & Maintenance subscription(s) without concern. This is a limited time offer, however, so if you have been holding off on a renewal due to site frustrations, please do so now at your earliest convenience.
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