In case you renewed your subscription outside the 30-day grace period and previously experienced difficulty accessing your downloads, we are happy to report that the problem has been resolved. If for some reason you are still having difficulty, then by all means, please contact customer service.
In addition, we’ve improved the order details page for renewal orders and added a link to the original subscription, to make it easier to access your downloads.
Edit 2020-06-07: This link is identified as Access associated downloads here and appears directly below the name of the subscription (Support & Maintenance, Drivers & Software, etc.).
Thanks again for everyone’s patience and understanding while we worked to resolve these issues. We appreciate your business, your continued support of Arca Noae and our shared computing platform of choice, and we look forward to seeing many of you at an OS/2-focused event sometime this year.
This entry last updated: by