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Pricing for ArcaOS 5.1

Arca Noae is pleased to announce the pricing schedule for the upcoming ArcaOS 5.1 release.

New licenses for ArcaOS 5.1:

Personal edition: $139.00 (includes 6 months of Support & Maintenance)
Commercial edition: $249.00 (includes one year of Support & Maintenance).

Discounted upgrade pricing will be available for all customers with a valid ArcaOS 5.0 license. However, the best upgrade pricing will be available for customers who have an active Support & Maintenance subscription (S&MS) in place. Also, you won’t lose any remaining time on your old subscription—any remaining time will be added to your new ArcaOS 5.1 subscription.

Upgrade to ArcaOS 5.1 for customers with active Support & Maintenance:

Personal edition upgrade: $59.00
Commercial edition upgrade: $109.00

As mentioned above, any remaining time on the ArcaOS 5.0 subscription will be added to the included Support & Maintenance for the selected ArcaOS 5.1 product edition.

Upgrade to ArcaOS 5.1 (for customers without active Support & Maintenance):

Personal edition upgrade: $89.00
Commercial edition upgrade: $189.00

These include the standard Support & Maintenance subscription term as provided with new licenses: 6 months for the personal edition, and one year for the commercial edition.

In all cases, volume discounts for aggregate commercial purchases or upgrades of 25 licenses or more will apply.

The subscription channel for ArcaOS 5.1 will be separate from the channel for ArcaOS 5.0. This means that 5.0 Support & Maintenance ends when that license has been upgraded to 5.1, and 5.1 Support & Maintenance will have some different content specific to ArcaOS 5.1 (features which are reserved for ArcaOS 5.1 and not available for ArcaOS 5.0).

Support & Maintenance renewals for ArcaOS 5.1 will be:

Personal edition Support & Maintenance: $70 ($63 early renewal; $87 late)
Commercial edition Support & Maintenance: $125 ($112.50 early renewal; $187 late)

As always, the best practice is to renew early. This cannot be stressed enough when upgrading to ArcaOS 5.1, as any remaining time on the ArcaOS 5.0 Support & Maintenance subscription will be added to the subscription included with the selected ArcaOS 5.1 product edition.

Missing a recent renewal reminder?

In case you have recently received a notice advising you of your subscription expiration, and yet you did not receive a previous renewal reminder, please contact Customer Service. It is entirely possible that your reminder email either did not go out or was lost. We’re here to help and will correct your renewal pricing as necessary.

I want ArcaOS 5.1!

TO CLARIFY: ArcaOS 5.1 HAS NOT YET BEEN RELEASED. Please read this post all the way to the end to get all information.

ArcaOS 5.1 is complete and waiting for release. The holdup is really related to our distribution system, which is based on the WooCommerce platform.

Until we can produce multiple versions of ArcaOS ISOs, in multiple languages, WE MUST HOLD UP THE ArcaOS 5.1 RELEASE.

While WooCommerce is a capable ecommerce solution, Arca Noae’s requirements to be able to allow ordering of a personalized ISO have now become considerably more complicated than they were for the 5.0 release in 2017. Instead of only spinning the same ISO with personalization data for each customer, we now must continue to have 5.0 ISOs available, and offer 5.1 ISOs in several languages. In addition, instead of maintaining one subscription channel for ArcaOS, we now must maintain two separate channels, one for 5.0 and one for 5.1. Upgraders will also need to change subscription channels when they upgrade ArcaOS. This work has proven more complicated than we had anticipated.

In the meantime, we have taken steps to upgrade our infrastructure to expand our capacity to build and warehouse more ISOs, and we are now at a point where the missing pieces of the puzzle are just the software enhancements for the website to bring everything together.

We have always avoided stating narrow windows for anticipated delivery dates, and take great efforts to avoid the appearance of vaporware. ArcaOS 5.1 is real, and it is coming…soon.

In the interim (and after the release of ArcaOS 5.1), ArcaOS 5.0 will continue to receive critical updates and support, and from time to time, we may even release new bugfix ISOs for ArcaOS 5.0 (generally when an update impacts the installation experience).

It is also important to note that not all languages for ArcaOS 5.1 will be made available when English is released, nor will all non-English languages be released at the same time. Translations of German, Spanish, French, Italian, Russian, and others are in varying states of completion. As we deem a certain language ready for release, we will make it available.

We appreciate everyone’s continued patience. We want to bring you ArcaOS 5.1 as much as you want it!

Temporary workaround for PDF invoice/receipt

Update 2023-03-06: Selecting the Invoice button will currently generate an HTML version of the invoice without having to modify the URL.

Original post:

We are aware of an issue impacting our ability to generate PDF invoices (receipts) for new purchases, and working to resolve the problem. In the interim, it should be possible to generate an HTML invoice, and then use your browser’s print or save capability to either print a hard copy or save the HTML version to disk.

To generate the HTML version of the invoice, after receiving the error message or blank page when requesting the PDF invoice, simply append the following to the URL in the browser:

&output=html

and press <Enter>. The invoice should render in the browser window like any other page.

We appreciate your continued patience while we investigate the matter more fully and address the problem.

Beware of used ArcaOS licenses offered for sale

Happy New Year!

Recently, we’ve become aware of several ArcaOS licenses being offered for sale on various platforms. This post is a reminder to check the validity of any used license before paying for it.

All ArcaOS licenses are generated by Arca Noae. If you order through one of our authorized resellers, that reseller places an order for your software with us, and we provide the custom ISO for you, registered to an account in your name.

While it is entirely permissible to transfer a license (see paragraph 9 of the ArcaOS End User License Agreement ), such a transfer must include a hard copy of the license and proof of entitlement. Proof of entitlement means some documentation to prove that the company or individual transferring the license does indeed have the right to do so (it must indeed be registered to that company or individual).

Upon transfer, the transferor must notify Arca Noae of the transfer and provide contact information for the transferee. Without this, it will not be possible to renew support for that ArcaOS license – including a late renewal.

It is worth noting also that only the ArcaOS license is transferable. Support is not. Thus, when an unsuspecting user purchases an existing ArcaOS license and he or she wants to access related downloads for updates or even request an updated ISO, a new ArcaOS Support & Maintenance subscription will be required. The cost of the used license plus new support may be far more than a new license with included support and the ability to renew that support at a discount.

If you are considering the purchase of a used ArcaOS license, be sure to ask for a copy of the registrant’s name, email address, and serial number, and contact us first so that we may be able to determine whether the license is, in fact, legitimate. If it’s not, it will not be valid for purchasing a Support & Maintenance subscription, so technical support, updates, discounted upgrades, and bug fixes will never be available.

Join Us at Warpstock 2022 in Orlando

Warpstock 2022 will be live once again, November 4-6 at the Country Inn & Suites, Orlando Airport. Arca Noae staff and developers will be there with the latest ArcaOS news and how-to sessions, as well as a host of other OS/2 experts ready and willing to share their knowledge and expertise.

Register before August 1 and receive a $30 Early Bird discount on a full conference registration or $20 on a daily conference registration! Spouses/family members/guests/office mates attending sessions also receive great discounts, and non-attending guests are FREE. Students with valid student ID are welcome to attend sessions at no charge, with full benefits! (This is a great opportunity for Computer Science majors and aspiring young developers and engineers to gain some exposure to a platform which is still in use in the manufacturing, finance, and insurance sectors around the globe today.)

Major topics of discussion this year will center around ArcaOS 5.1 and new disk and installation options. As always, we welcome questions and feedback from both new and experienced users.

Cryptocurrency acceptance temporarily suspended

Pursuant to CoinPayment Inc’s recent decision to withdraw from the US market, we are temporarily unable to accept cryptocurrency for any store purchases while we evaluate a replacement platform. We apologize in advance for any inconvenience this may cause, and want to assure everyone that we are working hard to get our crypto gateway back up and running as soon as possible.

Apache Log4j vulnerability (CVE-2021-44228)

On Thursday, December 9, 2021, the Apache Log4j project disclosed a critical security vulnerability which may result in remote code execution on systems running Log4j. The exploit has been aptly named Log4Shell (CVE-2021-44228).

Log4j is a logging component which runs under Java on many different platforms, and is useful not only for Java applications, but for other programs, as well. It is commonly bundled with unrelated software, simply as a means of providing a standard logging engine.

Arca Noae has completed a scan of our internal systems and has determined that we are not affected by this vulnerability. Further, ArcaOS has never included any Log4j components, and is also unaffected. However, because the exploitable feature in Log4j has existed for some time, it is possible that Java and other applications may have been installed under ArcaOS which utilize Log4j, and these systems may be at risk.

The feature used for the Log4Shell exploit is in the JNDI (Java Naming and Directory Interface) lookup class which was added to Log4j several years ago during the 2.0 beta cycle. Log4j versions through 2.3 required only Java versions up to 1.6, and so may be utilized by some OS/2-compatible applications.

Risk assessment

To determine whether any of your OS/2 systems may be at risk, start by searching all accessible volumes for log4j-*.jar. If any are found, determine the version of Log4j by examining the content of META-INF/MANIFEST.MF in the core jar file:

[c:\] unzip -c log4j-core.jar META-INF/MANIFEST.MF | less

Note the Implementation-Version line content.

Edge servers as well as firewalled systems running various applications may be at risk, as queries may be submitted to the Log4j engine from other applications and potentially from outside the network.

Mitigation

Although the exploit has been addressed in Log4j 2.16.0, because versions above 2.3 are not currently compatible with OS/2’s available Java Runtime Engine, it is necessary to mitigate the condition by removing the JndiLookup class from the classpath, e.g.:

[c:\] zip -q -d log4j-core-*.jar org/apache/logging/log4j/core/lookup/JndiLookup.class

Additional information

Older (pre-2.0-beta9) versions of Log4j lack this lookup class, and do not appear to be at risk for Log4Shell (though some earlier security advisories may have been issued). Further research may be needed based upon the version(s) of Log4j which may be in use on these earlier systems. Also, this is not the only security advisory for Log4j 2.0-beta9 – 2.3. This notification is only related to CVE-2021-44228.

Links

https://nvd.nist.gov/vuln/detail/CVE-2021-44228
https://nakedsecurity.sophos.com/2021/12/10/log4shell-java-vulnerability-how-to-safeguard-your-servers/
https://www.kb.cert.org/vuls/id/930724

Subscription reminder notifications delayed

We recently became aware of an issue with our email reminders for subscription renewals which left a number of reminder messages unsent. These ultimately did go out, though some may have been too late to allow some customers to take advantage of early renewals.

If you had a subscription which came due for renewal between August 23 and September 22, and you subsequently renewed when you discovered your subscription had expired, thus missing the 10% early renewal discount, please contact Customer Service for an adjustment. Please also provide your order number when making your request.

We sincerely apologize for any inconvenience this issue may have caused.

Tune in to Warpstock 2021 Online

Warpstock 2021 will happen online at 12:00pm EDT (16:00 UTC) this Saturday, September 18.

Sessions will be a mix of live and prerecorded presentations, in 45-50-minute slots, scheduled to start on the hour.

David Azarewicz, Lewis Rosenthal, and Alex Taylor will be among those presenting this year on a variety of topics of interest concerning ArcaOS 5.0 and 5.1, device drivers, UEFI, GPT, and more.

Questions may be posed via YouTube Chat as well as IRC during the event.

The WarpEvents YouTube channel is the place to watch the event stream.

The URL for the #warpstock IRC channel is: ircs://irc.libera.chat:6697/warpstock (TLS encrypted),
or irc://irc.libera.chat/warpstock (plain text), or https://web.libera.chat/ (web interface, type #warpstock into Channel field).

The conference is entirely free this year, and no registration is necessary.