A few months ago, in another blog post, we discussed some things to do before opening a support ticket, including visiting the wiki pages to check for the latest technical and how-to information for your product.
These pages are regularly updated, so even if you’ve looked over them before, they’re worth a re-read.
Web searches are fine, but unfortunately, much of the available information pertaining to OS/2 is either dated or more specifically related to non-ArcaOS distributions or non-Arca Noae drivers. Your first, best place for information on Arca Noae products is right here.
If you happen to find something which doesn’t seem quite right (screenshots or directions outdated), please drop us a note to let us know. If you have a suggestion for something to add (a tip, how-to, or even a missing wiki), please tell us. We keep a running list of pages to update and add, and we’ll be sure to consider any requests we receive.
As always, and as frequently mentioned here, before opening a trouble ticket, be sure to check the wiki pages (self-help is often the best help).
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