It may not be apparent if you haven’t yet ordered, but upon completing your order, all of your downloadable products will be accessible from your account page. Just click the Account link on the main menu, log in (if you haven’t already), and your recent orders will be listed on your account page.
Clicking either the order number or the View button will open the details of the order, including handy links to download your software.
If you are already a registered licensee of Keith Merrington’s SearchPlus, SigmaMD5, or EasySync, there is no need to purchase any of those packages again from us in order to obtain the latest version(s).
Interested upgraders should go to Hobbes and search for the program name(s) and download them there. As of this writing, your existing registration entitles you to free updates. Just download and install.
While you are visiting Hobbes, we encourage you to donate. The Hobbes OS/2 Archive is an all-volunteer effort, and not a university-sponsored project. Thus, Hobbes exists solely from the appreciation of the OS/2 community. Arca Noae fondly acknowledges this longstanding and valuable resource.
As we continue to add content and products to the Arca Noae site and online store, we thought it might be handy to have a way to search that content from Firefox or SeaMonkey (or any other browser which is OpenSearch-compatible).
To add it to your browser, simply follow this link to the Mycroft Project, click the Arca Noae link, and allow the search provider to be added to your browser.
Have a problem with a component you’ve downloaded or purchased from us? Feel free to open a support ticket in our dedicated Mantis BugTracker. Expert support is available, often from the developers themselves.
Once you create an account on our site, you may use the very same credentials to log into the ticketing system.
Be sure to select the appropriate project for the component for which you require assistance, and complete the form as best you can.
We are aware of an issue on the site when registering for an account. Upon clicking the Register button on the My Account page, the user is greeted with a blank page. Rest assured, your account has been created, but a minor internal error has occurred, preventing the acknowledgment from displaying.
Simply click the Back button in your browser, and if prompted to re-send your previous post, click Yes or OK. The My Account page should redisplay, with a message that the account already exists. That indicates that the account has been created successfully (attempting to create an account which really does exist will immediately return the error and not a blank page).
If you continue to experience difficulties, please do not hesitate to use our contact form or email us directly at webmeister [at] arcanoae [dot] com.
We apologize for any inconvenience which this may cause, and are working to correct the problem.