Tag Archives: help

Still running mature software? Arca Noae can help

There was some news made recently when Orly Airport in Paris, France suffered some apparent downtime of its Windows 3.1-based DECOR system which provides Runway Visual Range (RVR) information to pilots. Tech news media was abuzz with ridicule for any enterprise still running what it termed as such “antiquated” systems (referring to both DECOR and Windows 3.1, and in several instances, referring to Windows XP and “UNIX” as similarly antiquated (see here, here, and here for examples).

Unfortunately, what many of these news outlets don’t understand is that after all of the years in service, it simply may not make economic sense to replace a working system simply because there’s a new OS or application version available (likely with new and unknown flaws and potential pitfalls). Perhaps a newer version of a critical application did away with what is to that customer a must-have feature, or perhaps the application has been orphaned altogether, and nothing else currently available seems to be able to do as efficient a job as what is already in place.

Arca Noae understands the value of these systems. OS/2 still provides “a better DOS than DOS and a better [16-bit] Windows than Windows” due to its preemptive multitasking capabilities and crash protection, so multiple Windows 3.1 and/or DOS sessions may be started and run independently of one another, where a critical application is less likely to be brought down simply because some other application crashed in a different session.

If you have a need to run mature applications on OS/2, Windows 3.1, or DOS, Arca Noae can help extend the life of your investment in those platforms and those applications. Our OS/2 & eCS Drivers and Software package subscription – available now – can assist in running OS/2 or eComStation on newer hardware. Our upcoming OS/2 release, codenamed Blue Lion, is being designed to provide an installable solution to deploy new systems with an updated OS/2, fully capable of handling those mature DOS and Windows 3.1 applications, as well as native OS/2 applications and ported Linux applications on modern hardware or in a virtualized environment.

Perhaps you need expertise in handling such a transition or in maintaining your mature infrastructure. Arca Noae’s experienced engineers and consultants can provide those services, as well, practically anywhere in the world. Need us? Contact us.

Arca Noae at Warpstock Europe 2015

Our own David Azarewicz and Lewis Rosenthal will be presenting at this year’s Warpstock Europe, in Munch, Germany, June 6-7. This will be a rare opportunity to hear from two of the Company’s principals about what Arca Noae is presently doing, and what is planned for the future.

You may find out more about their discussion topics on the Warpstock Europe 2015 Presentations page.

In addition, Steven Levine will be presenting via Skype. You may find out more about Steven’s planned discussion on the above Presentation page, as well.

Howard Winter joins Arca Noae in Customer Relations

Arca Noae is pleased to announce that we have engaged Howard Winter in our Customer Relations department. Howard will be responsible for answering your pre-sales and order fulfilment inquiries via email and telephone.

Howard brings his years of experience with sales and marketing along with his OS/2 expertise to Arca Noae, enhancing the capability of the Company to handle customer (and potential customer) concerns.

Effective immediately, Customer Relations and pre-sales telephone numbers are:

US: +1 571 758 5218
UK: +44 1727 238802

Expect to see more of Howard online, too.

Searching for something? – Try our OpenSearch plugin

As we continue to add content and products to the Arca Noae site and online store, we thought it might be handy to have a way to search that content from Firefox or SeaMonkey (or any other browser which is OpenSearch-compatible).

To add it to your browser, simply follow this link to the Mycroft Project, click the Arca Noae link, and allow the search provider to be added to your browser.

[solved] Trouble registering for an account?

This is just a quick note to confirm that several hours ago we did indeed fix the issue causing the blank page on user registration.

If you continue to experience difficulties with your account, please do not hesitate to use our contact form or email us directly at webmeister [at] arcanoae [dot] com.

We apologize for any inconvenience which this may have caused.

Thanks again for visiting Arca Noae!

Trouble registering for an account?

We are aware of an issue on the site when registering for an account. Upon clicking the Register button on the My Account page, the user is greeted with a blank page. Rest assured, your account has been created, but a minor internal error has occurred, preventing the acknowledgment from displaying.

Simply click the Back button in your browser, and if prompted to re-send your previous post, click Yes or OK. The My Account page should redisplay, with a message that the account already exists. That indicates that the account has been created successfully (attempting to create an account which really does exist will immediately return the error and not a blank page).

If you continue to experience difficulties, please do not hesitate to use our contact form or email us directly at webmeister [at] arcanoae [dot] com.

We apologize for any inconvenience which this may cause, and are working to correct the problem.

Thanks again for visiting Arca Noae!